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Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

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Replying to:
PBJ10
Level 6

Invoice Emails No Longer Show Due Date

Customers have complained that the new invoice email format does not show the invoice due date. This is a terrible formatting change and customers are asking that it go back to the old version which clearly stated the invoice balance, due date, and if it was past due.

 

We also can't change the first line of the email from saying "Your invoice is ready!" which is very annoying since that sounds completely unprofessional and is absolutely NOT what our company wrote as the email message. Thankfully that was the last straw for our team to unsubscribe from QBO. 

 

In the meantime we still need to get paid for pending invoices and the emails no longer showing the customers the due date or if their invoice is past due is stalling our AR processes. Please fix the invoice emails ASAP

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