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I have invoiced a customer with the wrong hourly rate. The invoice total was €5020 and to rectify this, I issued a credit note for this amount.
But when I opened the invoice to edit it with the correct hourly rate, it says that a part payment of €2000 has been received today.
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Welcome to the Community - thank you for your question!
If part payment was not received on this transaction, you can delete this. Open the payment and select more, then delete. The transaction will then show as open.
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Thanks Talia, that works.
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