Invoice shows part payment received

tmccar · ‎April 09, 2019

I have invoiced a customer with the wrong hourly rate. The invoice total was €5020 and to rectify this, I issued a credit note for this amount.

But when I opened the invoice to edit it with the correct hourly rate, it says that a part payment of €2000 has been received today.

TaliaI · ‎April 09, 2019

Hello tmccar,

Welcome to the Community - thank you for your question!

If part payment was not received on this transaction, you can delete this. Open the payment and select more, then delete. The transaction will then show as open.

Thanks,

Talia

View solution in original post

TaliaI · ‎April 09, 2019

Hello tmccar,

Welcome to the Community - thank you for your question!

If part payment was not received on this transaction, you can delete this. Open the payment and select more, then delete. The transaction will then show as open.

Thanks,

Talia

tmccar · ‎April 09, 2019

Thanks Talia, that works.

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Invoice shows part payment received