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Experienced Member

Invoice shows part payment received

I have invoiced a customer with the wrong hourly rate. The invoice total was €5020 and to rectify this,  I issued a credit note for this amount.

   But when I opened the invoice to edit it with the correct hourly rate, it says that a part payment of  €2000 has been received today. 

Solved
Best answer 04-09-2019

Accepted Solutions
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QuickBooks Team

Re: Invoice shows part payment received

Hello tmccar,

 

Welcome to the Community - thank you for your question!

 

If part payment was not received on this transaction, you can delete this. Open the payment and select more, then delete. The transaction will then show as open.

 

Thanks,

 

Talia

2 Comments
Highlighted
QuickBooks Team

Re: Invoice shows part payment received

Hello tmccar,

 

Welcome to the Community - thank you for your question!

 

If part payment was not received on this transaction, you can delete this. Open the payment and select more, then delete. The transaction will then show as open.

 

Thanks,

 

Talia

Experienced Member

Re: Invoice shows part payment received

Thanks Talia, that works.