Invoice was marked paid and deposited. Check was rejected by bank. Customer reissued another check. How do I mark it paid and deposited again?

Good day, better.

You can record the original payment as a bounced check using the expense option. I'd be glad to share all the steps with you. 

First, record the rejected payment as an expense. Here's how:

1. Click the + New button and select Expense.
2. In the Payee field, select the name of the customer who's check bounced.
3. Proceed to the Payment Account section and select the account the money was supposed to go into.
4. In the Payment date field, enter the date you found out the check bounced.
5. Select and open the Category details section, then look for Accounts Receivable.
6. Enter all other details. 
7. When you're done, select Save and close.

Second, unapply the rejected payment to make the invoice unpaid. Follow these steps on how to do it:

1. Look for the invoice and open it.
2. In the Received payment window, select and uncheck the box for the original invoice the bad check was attached to.
3. Select the checkbox for the expense you just created in "Step 1: Enter the bounced check as an expense."
4. Click Save and close.

Once the invoice is marked unpaid, proceed to receiving the payment one more time. Just in case there are bounced check fees, follow Steps 3 and 4 in this article for more details: Record a Returned or Bounced Check Using an Expense.

Other options on how to record it are discussed here:

• Handle a Rejected or Failed Bank Transfer Payment
• How to Record Customers' Bounced Checks Using Accounts Receivable

Let me also share this article in case you might run into this type of situation in the future: What To Do If Your Check Bounces And Your Bank Account Has Non-sufficient Funds.

Keep me posted in your reply if you're able to record the second payment. You can also ask follow-up questions if you need anything else. 

Thank you for your help. It worked!!!

That's great to know, better.

I'm happy that the steps shared by my colleague jenop2 helped you with your concern. You can always visit our website for tips and other resources you can use in the future: Self-help articles.

Feel free to post again here in the Community or leave a comment below if you have any questions about QuickBooks. We're always ready to help. Take care and have a good one.