Hi there, @cesitdude.
I'm here to take care of your concern today.
If you're having a hard time connecting to our Support Team, I can guide you with the details.
- Log in to your QBSE account, then select Assistant from the top bar.
- Ask general questions or enter your concern/s.
- Choose a way to connect with a representative.
If you have the new interface, follow these steps:
- Go to the Assistant tab.
- Enter a short description of your inquiry.
- When a pop-up appears, re-enter the details, then click on I still need a human.
- Select either Message an agent or Get a callback.
For the support's availability, I recommend checking out this link: Contact QuickBooks Self-Employed Support.
It is also my pleasure if you can share your concerns here on this thread. This way, I can gather enough resources and share with you the right amount of information.
For more resources, while working with QuickBooks in the future, I recommend checking out the topics from our help articles: Find QuickBooks help articles, Community discussions with other QuickBooks users, video tutorials, a....
Please let me know how else I can help you with QuickBooks by adding a comment below. I'm always here to help. Have a good one!
