Is it possible to run a report to see a list of users and their current permissions within Quickbooks Desktop?

When I run this report, it is not correct.  It shows virtually everything as None.  This is far from correct.  What am I doing wrong?  

Let's get this corrected, @JRivers.

It's possible that some of the areas aren't set to full access that's why they are showing as None. To isolate this problem, let's first review the user's permission role. Here's how:

1. Go to the Company menu, then select Users and choose Set Up Users and Roles.
2. Click the Role List tab.
3. From there locate and select the roles you need to check.
4. Select Edit if you want to change the permission.
5. Highlight each category under Area and Activities and click Full under the Area Access Level section.
6. Click OK once done. 

However, if it's correctly set up, let's update your QuickBooks Desktop to the latest release. Let me guide you how.

1. Go to the Help menu and click Update QuickBooks Desktop.
2. Click the Update Now tab.
3. Check the Reset Update box and click Get Updates.
4. Wait for the update to complete.
5. Close and reopen your company file. 

If you get the same result, I suggest running the Verify and Rebuild Data Utility tools to isolate data damage on your company file.

You might want to know how to set data-level permissions in QuickBooks Desktop. This article will guide you through the steps: Create data level permissions in QuickBooks Desktop Enterprise.

It’s nice to work with you, @JRivers. Don't hesitate to click the Reply button below if you need further assistance setting up the user's permission.

Having the same issue, the report shows "None" listed for each permission. Were you able to resolve the problem and get a report showing the correct permissions for each user? 

Thanks for joining in this thread, MHamp22.

I know how important it is to have a report that will show all the correct permission for each user in QuickBooks Desktop. However, this report is currently unavailable.

You might want to submit your feedback to make the program better by going to the Send Feedback Online on your QuickBooks Desktop.
 

Also, I can pass along all the suggestions you have to the appropriate channels so you're able to reach a point of resolution as quickly as possible.

In the meantime, I'd suggest visiting the What's New section on your QuickBooks Desktop, to stay informed with our latest news and updates including product improvements.
 

The following article is a good reference: Help Articles for QuickBooks Desktop. It contains more information on how to handle and manage users as well as organize your account.

I'm just a few clicks away if there's anything else you need. Have a great rest of your day!

My problem at this moment is that I cannot access to an old account and I need to know what to do in order to print the W-2 from 2019, Business is not longer open 

I can help you with printing your W-2s from 2019, @susysalvat. 

You'll have to have an updated version of QuickBooks Desktop and the latest payroll tax table to view and print W-2s from 2019 if you were using our payroll services during that time. To get this form, you'll have to open or log in to your QuickBooks account to get this information.

Can you tell me more about the problem that you're having when trying to access it? Also, the version of QuickBooks you're using. That will help me provide an accurate solution to this concern. You can follow this article on how to fix problems when your company file won't open: Can't open your company file in QuickBooks Desktop. 

Once you've gained access to the account, refer to the following article on preparing and printing your W-2s based on your payroll service: Print your W-2 and W-3 forms.

Refer to the following article on how to file your W-2s and W-3 manually: 2022 IRS W-2 filing instructions.

I'm always here if you need further help with printing your W-2s from 2019. Keep safe, and have a wonderful day!