Good morning, shelleyb1962 and SarahA2B.
Thank you for sharing what's going on in your QuickBooks Online Accounts.
There have been several reports of issues with creating transactions in QBO. The engineers have been made aware and are currently working on getting it resolved as quickly as possible.
To be added to the list of affected companies I recommend reaching out the QuickBooks Online Support Team. Here's how to get in touch with the team:
1. Click the Help (?) button.
2. Select either tab to get started:
- Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
- Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
a. Start a chat with a support expert.
b. Get a callback from the next available expert.
The following article provides these steps if you ever need them again in the future: QuickBooks Online Support
Please feel free to reach back out if you have any other questions. I'll be here to lend a hand.
