Is there a way to reduce my QuickBooks cost? It is getting too expensive.

Subscription fee or processing fee of QuickBooks Payment?

Hello, jim112,

We’re constantly working on improvements and new features to provide you the best experience with QuickBooks Online. We want to deliver the best product, value and experience to our customers, which means investing in the latest innovation and technology.

Here are the answers to some questions you may have about your subscription rates and charges.

Why is my tax rate higher than usual?

• You are currently using Payroll.
• Sales tax is added to the base subscription price.
• You had promotional discounts that have expired, so you are now being billed the regular price for your subscription.
• You recently upgraded from Simple Start/Simple Start to Essentials, or from Essentials to Plus.

Why did I get charged multiple times on my subscription?

• You turned on payroll, merchant account service, or GoPayment.
• Forgot to cancel a subscription (cancellation has to be done manually by the Master Administrator).
• You saw a charge from the pre-authorization process for credit cards (usually $.50 difference with real charges) - these drop off your statement within a few days.
• You have multiple companies, which means that you will be billed for each one.
• You have a monthly subscription but were expecting an annual charge.

You can check the charges by reviewing detailed information on your subscription rates in QuickBooks Online.

1. Go to Settings ⚙, then select Account and Settings.
2. Select Billing Subscription.

For billing questions about reducing your QuickBooks cost, I recommend contacting our Support Team. They can pull up your account in a secure environment and verify to ensure you don't have any other active accounts. Here's how you contact them:

1. Sign in to your QuickBooks Online company.
2. Go to Help (?).
3. Select Contact Us.
4. Enter your concern, then select Let's talk.
5. Choose Start a chat to connect with us with a support expert.

I've added these articles to learn more about your subscription and charges:

• What is this Intuit charge on my credit card statement?
• Understand your credit card processing statement.

Feel free to comment below if you need additional information. I'm always around to help you out.

Thank you and stay safe!

QBO is too expensive now. Is there any other solutions for lower costs? $840 per year thats like 5 copies of Desktop

I know that it's a lot of money, @Harold2.

You might be using the higher version of QBO which has more options compared to the other ones. You can downgrade your subscription especially if you only need to use the basic features and only pay the functions that you need. This will lower down your costs while maintaining an accurate accounting record. Refer to this article for more details: Downgrade your QuickBooks Online plan.

I also suggest reaching out to our QuickBooks Sales Team to check if there's any available promotion for QuickBooks Online. They can pull up your account in a secure environment and discuss the prices privately.

Here's how to reach them:

1. Go to Help.
2. Select Contact US.
3. Enter a brief description of your concern.
4. Click Continue.
5. Click Get a callback.
6. Enter your contact information.
7. Select Call me.

You can also visit our plan and pricing page to see the lists of plans and features that best suit your business needs.

Additionally, follow this link in case you need to downgrade your QuickBooks Online plan.

If you have other questions about QuickBooks, please let me know in the comment section. I'm always around to help. Have a good one.

@Harold2 

Consider switching to QB Desktop with a one time license and deploy a private cloud or put your license on a QB cloud hosting.