Welcome to the QuickBooks Community, @accounting622. Let me assist you with your statements.
We can use the audit log report to check if the statements you created were sent to your customers. Follow these steps:
- Go to the Gear icon.
- Under Tools, select Audit Log.
- Change the appropriate User, Date, or Events to narrow down the results.
- On the Events search box dropdown, choose Statements.
It will display all transactions you have created based on the filtered date and events. Alternatively, we can utilize the Email Me a Copy feature in the settings moving forward. It will send you a copy once you email the transactions to your customers.
Here's how:
- Go to the Gear icon.
- Under Your Company, select Account and Settings.
- On the left panel, click Sales.
- In the Messages tab, hit the Edit icon.
- Check the box for Email me a copy and double-check if your email address is correct.
- Hit Save, and then Done.
Moreover, to learn how to customize your invoices and receipts, please refer to this article: Customize invoices, estimates, and sales receipts in QuickBooks Online.
I'll be here if you still have concerns about your emailed transactions. Enjoy the rest of the day, and take care.
