Thank you for posting, @Anonymous.
After clicking Save and Send button when creating invoice, QuickBooks Online (QBO) automatically shows a preview of your invoice. It's in a PDF form so you can easily save a copy of it on your computer.
As of now, there isn't a way to disable the PDF Preview when sending invoice. However, if you don't want your customers to receive an email of a PDF copy of their invoice, you can change the Online Delivery options.
Here's how:
- Go to the Gear icon.
- Select Account and Settings under Your Company.
- Select Sales under the Account and Settings window.
- Click the Online Delivery pencil icon.
- You unchecked the box beside PDF Attached and select an email options for invoices under Additional email options for invoices.
- Click Save.
- Click Done.
You may check this article for additional reference: Email sales forms directly to your customers from QuickBooks Online.
I want to ensure customers like you are having the best possible experience while working with QuickBooks. If you think the option of removing/stopping the PDF Preview on invoices is what you need for your business, I suggest sending this idea straight to our product engineers for future updates.
To send you product feedback/suggestions:
- Go to the Gear icon.
- Select Feedback.
Feel free to add a comment below if you have any other invoices concerns. We're always here to help!