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DaveF
Level 1

Is there anyway to see or report on Recurring Invoices to show which of the recurring have the option "Automatically Send Emails" selected; This gets randomly enabled

When we edit an invoice that was recreated from the recurring invoices and update the template the system randomly enables the option Automatically Send Emails and in the reports that is not a column you can addand when you have the recurring invoices list open you cant add it there either and the only way to verify that this option is not enabled is by painstakingly open each recurring invoice every month after we are done updating the generated invoices
Solved
Best answer March 03, 2020

Best Answers
Charies_M
Moderator

Is there anyway to see or report on Recurring Invoices to show which of the recurring have the option "Automatically Send Emails" selected; This gets randomly enabled

Glad you came here, DaveF.

 

At this time, there isn't an option to view the recurring invoices that shows Automatically Send Emails. You'll need to individually open the transactions to see the details just like what you're doing. 

 

It's always our aim to make sure we meet our customer's needs and to have the best experience possible while working with QuickBooks. That said, allow me to share this idea to our developers so they may consider adding this option on our future product updates.

 

To stay updated with the latest QuickBooks news and updates, I encourage you to visit our QuickBooks blog.

 

The Community is always open if you have other questions. I'll be around to help. Wishing you a great day ahead!

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5 Comments 5
Charies_M
Moderator

Is there anyway to see or report on Recurring Invoices to show which of the recurring have the option "Automatically Send Emails" selected; This gets randomly enabled

Glad you came here, DaveF.

 

At this time, there isn't an option to view the recurring invoices that shows Automatically Send Emails. You'll need to individually open the transactions to see the details just like what you're doing. 

 

It's always our aim to make sure we meet our customer's needs and to have the best experience possible while working with QuickBooks. That said, allow me to share this idea to our developers so they may consider adding this option on our future product updates.

 

To stay updated with the latest QuickBooks news and updates, I encourage you to visit our QuickBooks blog.

 

The Community is always open if you have other questions. I'll be around to help. Wishing you a great day ahead!

Crystal Clean
Level 1

Is there anyway to see or report on Recurring Invoices to show which of the recurring have the option "Automatically Send Emails" selected; This gets randomly enabled

Can you please tell me if there is a location to review all reoccuring invoices? otherwise how am I amble to edit and review what invoices automatically send themselves or remove them. Thank you

MichelleSA
Level 1

Is there anyway to see or report on Recurring Invoices to show which of the recurring have the option "Automatically Send Emails" selected; This gets randomly enabled

Hi - I am having this same problem - have the developers been able to do something about a adding this to a report? It has been 2 years since this post, so I hope something has been done?

Barefootpam
Level 2

Is there anyway to see or report on Recurring Invoices to show which of the recurring have the option "Automatically Send Emails" selected; This gets randomly enabled

I would also like to see a report on recurring invoices for budgeting purposes. Is there any budget reports that will pull this information?

MorganB
Content Leader

Is there anyway to see or report on Recurring Invoices to show which of the recurring have the option "Automatically Send Emails" selected; This gets randomly enabled

Hi there, Barefootpam.

 

Thanks for joining this thread. I'd be glad to point you the right direction regarding the recurring invoices report in QuickBooks Online.

 

As mentioned, there isn't currently a report that will generate the exact data you're looking for. You'll need to open each transaction to view the details. However, you may want to try viewing the "Recurring Template List Report" in QBO. This will pull all of your recurring form but there isn't a way to view if they have been sent automatically. You could add a memo in the invoice such as "Auto" or something similar to serve as a reminder since you can see memos from the Recurring Template report. This would keep you from having to open each individual invoice but keep in mind that your customers would also be able to see the memo added. 

 

If you need further customization of the report, I do suggest submitting feedback to let the Product Development Team know you'd like to see a recurring invoices report with details on automatic sending. This can be done directly through your account. Here's how:

 

1. Click the Gear icon in the top right corner.

2. Select Feedback.

 

Please don't hesitate to reach back out if you have any other questions. Help is only a comment or post away.

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