Thanks for dropping by the Community today, GWedll.
I appreciate for being detailed about your inventory concerns. The screenshots will give us a clearer view of what happened to the item and transactions.
Let’s perform some basic troubleshooting steps for the correct average cost to show on the entry. We’ll have to run the Rebuild and Verify Data Utilities to rectify the issue.
The former will help identify common issues in a company file, while the Rebuild Data is used to resolve data damage found by the Verify Data tool.
Before proceeding, create a backup of the company file to keep a copy of your transactions. Once done, follow the steps below to run the utilities.
- Go to the File menu at the top to choose Utilities and Rebuild Data.
- Click OK to create a backup of the company file.
- Tap the Save menu to keep the copy.
- Press the OK button once the Rebuild is completed.
- Then, go back to the File menu to choose Utilities and Verify Data.
When the tool finds an issue with the file, click the Rebuild button. If the issue persists, let’s resort the lists in your company file. This troubleshooting makes your items or lists go back to their default order.
For future reference, the following resource outlines steps to fix issues arising from negative inventory: Fix negative inventory issues in QuickBooks Desktop. The solutions are scenario-based, so I suggest you choose the one that fits your situation.
In addition, this link will guide you on how to fix damaged transactions in QuickBooks Desktop. Running the troubleshooting steps will get the file to work properly.
Reach to anytime if you have additional questions about inventory. I’m more than happy to answer them for you. Have a good one.
