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Intuit

Fix damaged transactions in QuickBooks Desktop

In QuickBooks Desktop, transactions may occasionally get damaged which needs to be fixed in order for the file to work properly. Follow these steps to repair damaged transactions.

  1. Run the Rebuild and Verify Data utilities.
  2. Identify damaged transaction/s based on the QBWin.log.
  3. Apply the appropriate fix on the transaction/s.

    Damaged link or date

    1. Open the damaged transaction.
    2. Change the date to 20 years after (example: 3/1/2017 to 3/1/2037).
    3. Select Save & Close.
    4. Re-open the damaged transaction.
    5. Change the date back to the original date.
    6. Select Save & Close.

    Transaction out-of-balance

    1. Open the damaged transaction.
    2. Add any item.
    3. Select Save & Close
    4. Re-open the damaged transaction.
    5. Remove the item added in step b.
    6. Select Save & Close.

    Damaged item history

    1. Open the damaged transaction.
    2. Go to the first blank item line.
    3. In the Description column, type three periods (...).
    4. Select Save & Close.

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