Job Profitability Report Missing Bills

Hi DianaELA,

When the item is billable to a customer or job, let's make sure to create the appropriate invoices, so the revenue is included in the Job Profitability reports.

Here's how:

1. Go to Customers > Create Invoices.
2. Select the customer or job from the drop-down list.
3. When you get the Billable Time/Costs prompt, choose Select the outstanding billable time and costs to add this invoice? option.
4. Go to the Items tab and put a check mark on the item.
5. Click OK.
6. Review the invoice information and hit the Save and Close button.

Once done, go back and run the Job Profitability Detail report and check if the item shows up.

I'm also adding this article for reference: Tracking job costs in QuickBooks Desktop.

Please let me know how it goes and I'll get back to you the soonest. Thanks.

Thank you very much for your prompt response!
Please bear with me as I'm new to the nuances of QB.

In regards to your numbered steps, #3 does not happen.

There is no Billable Time/Costs prompt  when I select the customer or job from the drop down list. 

Thank you-Diana