cancel
Showing results for 
Search instead for 
Did you mean: 
coconnor
Level 2

Journal Entry Upload - "Created by" Field

We use a business importer to upload journal entries to QBO. However, only one name appears in the "created by" field in QBO. How can I get QBO to display the name of the actual uploader? Any suggestions for a better tool to upload entries?

1 Comment 1
mariojrb
QuickBooks Team

Journal Entry Upload - "Created by" Field

Hello there, @coconnor. I'm here to help you route to the right support for managing your imports of Journal Entry, including displaying the name of actual uploader.

 

Displaying the name of the actual uploader when you upload Journal Entries using the Business Importer Tool depends on how you've mapped the labels of the tool itself. To help you with the mapping process, I suggest contacting Business Importer support to help you explore the features of the mapping process.

 

While we can't suggest any specific app as an alternative, you can consider looking for an app on the Find apps page.

 

Here's how:

 

  1. On the left navigation bar click the Apps tab, it'll route you to Find apps.
  2. Type a keyword in the search bar or choose Browse categories ▼ to filter the results. 

    Find Apps 1.png

  3. Look for the App you wish to download
    • Select the Get App Now. If an app is in beta testing, the button will display Opt-in Now.
    • If an app requires you to connect the app from within their system, the button will display Learn More.
  4. Authorize the app to connect to your QuickBooks Online.
  5. Follow the remaining steps to connect and set up the app settings of your choice.

 

Additionally, if you need to manage all third-party app connections or transfer app ownership, you can refer to this article: Transfer app ownership or disconnect apps.

 

Feel free to reply to this thread if you have more concerns about importing Journal Entry in QuickBooks Online. We're always here to help you.

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us