JUST SENT 3 QUESTIONS AND THE ANSWERS I GOT HAVE NO RELATIONSHIP TO THESE QUESTIONS

Good Afternoon, @njinkeu. 

This isn't what I want to happen to anyone when reaching out to our support. It's my priority that you're able to get your issue resolved as soon as possible. I want to make sure that you get back to running your business. If you post your question on this thread, I'll be more than happy to look into it for you and provide you with the best solution to fix it. 

I'll be on standby. 

@njinkeu  Welcome to the wonderful world of QB, where the questions you ask rarely get answered.  And if they try, it has NOTHING to do with what you actually asked.  

It's an ongoing issue with QB and there "Team" hired to answer you.