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shampton
Level 3

Make a customer a vendor

You're kidding right? I was aware of this ridiculous work around years ago when QB first proposed it.  How many years later now and you're offering it again?  What you should be working on is the "consider editing the customer's name first before we delete them, because QBO doesn't allow duplicate names" part.  I can understand why you can't have two vendors with the same name, or two clients.  But to have the same entity as a client AND a vendor is a REALITY which any worthy accounting software should be able to handle.  Go back to work QuickBooks and do it right this time!

MarnieQ
Level 1

Make a customer a vendor

Hello!  Does anyone know how to convert reconciliations from a customer account to a newly created vendor?  I have mistakenly been reconciling payments to a customer rather than a vendor....

Thank you for your help!

Marnie

Dray0506
Level 1

Make a customer a vendor

Will the transactions/payments apply once customer is deleted and re-entered as a vendor?

Dray0506
Level 1

Make a customer a vendor

Will the transactions/payments apply once customer is deleted and re-entered as a vendor?

MJoy_D
Moderator

Make a customer a vendor

I can share some information about deleting a customer and re-entering it as a vendor, @Dray0506

 

You can delete a customer by making it inactive. After that, all their transactions will still be available on reports. Then, transactions under that inactive customer will display as Name (deleted).

 

Then, when you create a vendor under the same name, you'll be prompted to use a different name. Check out this article for more information about adding and deleting customers and vendors:

 

 

After recreating it as a vendor, here's how you can enter and manage expenses in QuickBooks Online.

 

Let me know if you need further help to delete a customer and re-enter it as a vendor. I'm always here to help. Have a great rest of the day!

beccahall624
Level 1

Make a customer a vendor

Yes. You can make a Customer version of them and a Vendor version of them. I name them "Company (V)" for vendor and  "Company (C)" for customer, for example.

shampton
Level 3

Make a customer a vendor

That looks cute when sending an invoice or a refund check made out to Company (V).

5247719911149392
Level 1

Make a customer a vendor

What if there is activity on the customer already?

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