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Hello,
I am an accountant with many desktop clients. Today when attempting to access memorized reports across many different files, I am getting a message that says 'Your memorized report has been deleted from the memorized reports list.'
If I take the longer step to select 'memorized reports list' I can find my reports there. But I rather them be directly under the memorized reports option within reports.
Any one know what is going on and what I can do?
Hi there, Ryan.
Thank you for reaching out to the QuickBooks Community. I understand how vital it is to have quick access to your memorized reports, especially when managing multiple desktop clients. Let's explore what might be causing this issue and how we can resolve it.
The problem you're encountering where memorized reports seem to disappear from the direct access menu but can be found in the Memorized Reports List indicates that there might be a problem with your file location or settings issue within QuickBooks Desktop.
To fix this, you'll need to memorize the same report to save it in a new file to your local drive. This way, a new file location will be determined by your QBDT company file to avoid displaying the error. Here's how:
After that, you'll be able to access the report through the Memorized Report List.
If the problem persists, I recommend verifying and rebuilding your data in QuickBooks Desktop to ensure your QBDT data matches from your saved local file data.
Morever, you can also learn how to export your reports to excel in QuickBooks Desktop to manually modify your report information.
If you have any further questions or need additional assistance, please don’t hesitate to reach out again. We're here to ensure your QuickBooks experience is efficient and effective.
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