Multi-Currency Cash Flow Expected Money In Not Adjusted for Non USD Invoices

outabox · ‎November 02, 2021

I have invoices in multiple currencies. When viewing the "expected money in" on the cash flow menu item, the value takes all invoices, USD, and foreign as literal amounts showing an incorrect amount. For example, I invoice in MOP and USD. The MOP conversion rate is 8:1. I bill my customer 80,000 MOP (10,000 USD), the expected money in goes up by 80,000 USD. The multi-currency function is not converting foreign currency values in the expected cash in response. Is there a fix for this?

Archie_B · ‎November 02, 2021

Hey there, outabox.

I'd like to share some insights about the multi-currency feature and the cash flow feature in QuickBooks Online (QBO).

Using the multi-currency feature and the cash flow chart seems like a good idea. However, the cash flow chart is currently not available for QuickBooks companies that have multi-currency enabled. Here's an article for more details about it: How QuickBooks calculates your cash flow.

I suggest you check out this link for FAQs about Home currency adjustments. This will help you review your books when using the Multi-currency feature in QuickBooks Online.

Let us know if you still have other concerns about multi-currency in QBO. We'll happy to assist you. Have a nice week!

outabox · ‎November 02, 2021

Hi Archie_B,

Thanks for the quick response. Is this issue going to be fixed, or are we expected to continue to pay a premium for the use of multi-currency with issues? There are quite a few issues with Multi-Currency and no way to revert back to not using the option.

Now I'm stuck paying for a feature that doesn't work properly and the only way to go back is to start my books over from the beginning.

What is the process to escalate the issue and have it resolved with Intuit?

Best Regards,

Darren

LieraMarie_A · ‎November 02, 2021

Hi there, @outabox.

Being able to synchronize the multi-currency feature and the cash flow chart would be helpful. Rest assured that I'll relay this message to our team in concern here on my end and add your vote for this one.

You can also share your thoughts and ideas through your account. Our product development team reviews all the feedback we receive to ensure we’re meeting the needs of our customers.

Here's how:

Select the Gear icon at the top, then Feedback.
Enter your comments or product suggestions then select Next.
You'll be provided a list of suggested Help articles related to your comment. You can read through them or select Skip and send message.
From the drop-down, choose the appropriate category, then select Send message.

For your reference, check out this link: How to Submit Feedback. To learn more about recent improvements, news, and product enhancements, visit the QuickBooks Blog. You’ll also get suggestions on how to grow the business.

Please come back if you need any more help with using the multi-currency feature. We're always here to help you out.

Topics

Training

Community

Resources

Multi-Currency Cash Flow Expected Money In Not Adjusted for Non USD Invoices