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barbara37
Level 1

My accts # are listed on my vendor accts, since moving online QB( my acct #s do NOT print on vendor pymt cks. pathetic that I have to write the acct #s after I print

 
7 Comments
KlentB
QuickBooks Team

My accts # are listed on my vendor accts, since moving online QB( my acct #s do NOT print on vendor pymt cks. pathetic that I have to write the acct #s after I print

Hi there, barbara37.

 

The option to print your account number on bill payments is currently unavailable in QuickBooks Online. The program will only name of the payee, date, balance due, and amount of the transaction. You'll want to use a preprinted check when printing your bill payments. This way, you'll be able to attach your account number to the checks. You can either contact your bank or check the Intuit Market to purchase one.

 

Additionally, we can visit the QuickBooks App Center to find a third-party application that can print account numbers on checks. You may also follow these simple steps in searching the app:

 

  1. Login to qbo.intuit.com.
  2. Select Apps from the sidebar menu.
  3. Go to the Find Apps tab.
  4. Enter a keyword in the search bar or click the Browse category button to filter the results.

Printing checks is quick and easy in QuickBooks Online. You can read this article to learn how to fix the print alignment for preprinted checks.

 

Should you have any other concerns or follow-up questions, you can always find me here. Stay safe and healthy.

DP1965
Level 2

My accts # are listed on my vendor accts, since moving online QB( my acct #s do NOT print on vendor pymt cks. pathetic that I have to write the acct #s after I print

The question sounds like an issue I am having:  The account numbers from my VENDORS are not printing in the memo section.  QBO indicates in the vendor setup window that information placed in the Account no. box will print in the memo section of a payment.  Several of my payments (not all) do not print anything in the memo, therefore we have to lookup account numbers and hand write them in the memo section of the check/payment.

 

The answer supplied sounds like it is addressing printing the banking routing and account numbers that go to the bottom of the check.  Not Vendor account numbers to be printed in the memo section of the check.

Angelyn_T
QuickBooks Team

My accts # are listed on my vendor accts, since moving online QB( my acct #s do NOT print on vendor pymt cks. pathetic that I have to write the acct #s after I print

Thank you for joining the thread, @DP1965

 

Let's ensure that the payment transaction includes the vendor account number when printing from QuickBooks Online (QBO).

 

To start, you can remove and re-enter the account number from your vendor's profile to isolate the problem. Then, print the payment again. 

 

Here's how:

 

  1. Open your QuickBooks Online account, then click on Expenses at the left pane.
  2. Select Vendors, then look for the vendor name from the list.
  3. Tap on it to open.
  4. From the vendor's profile, hit Edit beside New transaction.
  5. Remove the details beside the Account no. section, then re-enter it.
  6. Save the changes.

a1 1.PNG a1 2.PNG

a1 3a.PNG

 

If you're getting the same problem, let's proceed by deleting and recreating the transaction. To delete it, click on the drop-down arrow under Action from the Transaction List, then choose Delete.

a1 3.PNG

 

For more information about bill and bill payments, check out this article.

 

Also, read our help articles and choose the topic you need for your future references while working with QuickBooks.

 

Please post again in the Community if you have additional concerns. I'm here to keep helping. Take care!

msiegel
Level 2

My accts # are listed on my vendor accts, since moving online QB( my acct #s do NOT print on vendor pymt cks. pathetic that I have to write the acct #s after I print

Has anyone come up with an answer for this yet?  I just wrote my first checks on QBO & none of the account numbers that I entered in the vendor files printed in the memos.  Looking for a solution.

Ashley H
QuickBooks Team

My accts # are listed on my vendor accts, since moving online QB( my acct #s do NOT print on vendor pymt cks. pathetic that I have to write the acct #s after I print

Thanks for joining in on this thread, @msiegel.

 

At this time, there's not a field to enter the account number on checks in QuickBooks Online. I'm going to submit feedback to the Product Development Team to bring in a feature to allow this to happen. You can visit our Blog to see what's new in QuickBooks products, as well as staying updated on the news with QuickBooks. 

 

In the meantime, you can follow my colleague's @Angelyn_T post as a workaround and troubleshoot the printing. If this doesn't work for you, then I recommend purchasing pre-printed checks or exploring the App Center for a third-party app to bring this information onto the check.

 

Let me know if there's anything else I can help you with by leaving me a comment below. Have a beautiful day!

msiegel
Level 2

My accts # are listed on my vendor accts, since moving online QB( my acct #s do NOT print on vendor pymt cks. pathetic that I have to write the acct #s after I print

Pre-printed checks?  How does that help with putting the account number of the vendor we're paying in the memo field?  Sorry, but your answer doesn't make sense.  This isn't about the bank account number, which is, of course, already on the check.

msiegel
Level 2

My accts # are listed on my vendor accts, since moving online QB( my acct #s do NOT print on vendor pymt cks. pathetic that I have to write the acct #s after I print

Also,  @Angelyn_T response doesn't make any sense to me.  The checks are already cut and printed.  There's no way to re-do the transactions again.  We are talking about the vendor account number printing in the memo field of the check to the vendor, which, when you enter a new vendor, that field says 'Appears in the memo of all payments', which it is not doing.

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