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aandklawncarect
Level 1

My CT Registration number is not in the same format it says I have to enter, any suggestions? And My paychecks say not processed?

 
1 Comment
JanyRoseB
QuickBooks Team

My CT Registration number is not in the same format it says I have to enter, any suggestions? And My paychecks say not processed?

Hello there, @aandklawncarect.

 

Good to see you here in QuickBooks Community. Allow me to help and provide some insights about Connecticut (CT) registration format number in QuickBooks Online (QBO). 

 

The format for CT DOR Tax Registration Number should be 10 or 11 digits and the last three are always 000. I suggest calling your State Agency to make sure you have the correct CT registration number. 

 

Here's how you can update the correct format in QBO: 

  1. Click the Gear Icon.
  2. Select the Payroll Settings.
  3. Choose Tax Setup.
  4. Under State tax Information, select Connecticut
  5. Type-in the registration number on the CT Account Number (Withholding) box with the correct format. Capture.PNG
  6. Click OK.

 

If you need further assistance with the steps, you may contact our QuickBooks Online Support Team. They have additional tools to pull up your account in a secure environment and do a remote session.

 

Please let me know how it goes by clicking the Reply button below. I'll be here to keep helping. Have a good one! 

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