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mgrant1
Level 1

My customer open invoice report is out of alpha sequence. How do I correct it?

 
Solved
Best answer December 18, 2019

Best Answers
BigRedConsulting
Community Champion

My customer open invoice report is out of alpha sequence. How do I correct it?

Resort your Names list.

 

Do this by starting to enter a Check, then click in the Payee field and Press Ctrl-L to open the Names list (the combined list of all name types.)

 

Then from the bottom of the list pick Resort list from the Name button.

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2 Comments 2
JessT
Moderator

My customer open invoice report is out of alpha sequence. How do I correct it?

Thanks to brconsultingid2's answer.

 

This scenario happens when the names in the master name list if is out of order, mgrant1. We can re-sort it the list, so the changes will reflect on your Open Invoices report. Let me walk you through the steps.

  1. From the Banking menu, select Write Checks/Checks.
  2. Select in the Pay to the order of field, then on the keyboard press Ctrl+L to open the master Name List.
  3. Select the Include Inactive checkbox if it's not greyed out.
  4. Click the Name button at the bottom.
  5. Choose Re-sort list.

resort.PNG

 

After this, you can open your report back. You may also want to check the A/R Aging Detail report. This lets you know whose customer has the oldest overdue invoice at the moment.

 

You can always reach out to us if you find unusual displays on your reports like this one. As you can see, not only the QuickBooks team is responding to questions, we also have a lot of users, like brconsultingid2, who's been helping out since we started.

BigRedConsulting
Community Champion

My customer open invoice report is out of alpha sequence. How do I correct it?

Resort your Names list.

 

Do this by starting to enter a Check, then click in the Payee field and Press Ctrl-L to open the Names list (the combined list of all name types.)

 

Then from the bottom of the list pick Resort list from the Name button.

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