Let's get this working, accounting411.
We haven't received any reports regarding the Online Bill Pay option that isn't working. Can you provide the exact error message or code? This would help us review our system for any related concerns.
Meanwhile, you can do browser troubleshooting steps to get rid of any cache-related course. Though cache helps browser's background processes, it can also cause issues on the program. Here's how to do the troubleshooting:
- Open a private browser and log in to your QBO account. It uses but doesn't store cache.
- If the Online Bill Pay option works, we can go back to your regular browser and clear the cache.
- Other supported browsers are good alternatives, too. Each of them uses a different cache.
Let us know how this goes. Additional details about the error would be much appreciated. Have a great day!
