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Dre_TLNIT
Level 1

My Quickbooks is sending out duplicates of all forms

My Quickbooks is sending out duplicates of all forms that are sent. It will send out one that is lapbled "QBPOS" Purchase order XXXX.pdf and it will send out another one that is labled "Document.pdf"

1 Comment 1
FritzF
Moderator

My Quickbooks is sending out duplicates of all forms

Hello there, Dre_TLNIT.

 

I'm here to help fix the issue you're having with QuickBooks Desktop (QBDT) sending duplicate forms.

 

We haven't received any reports similar to what you're having. Let's isolate this by running the built-in Rebuild and Verify tools. This automatically fixes minor company file data issues.

 

Before we proceed, ensure that your QBDT is updated to its latest release version. Once done, here's how to run the Rebuild and Verify tools:

 

  1. In QBDT, go to the File menu, then hover over Utilities and select Rebuild Data.
  2. On the QuickBooks Information window, select OK. Follow the onscreen steps to save a backup.
  3. Let the tool repair your file. It may take some time. QuickBooks may seem stuck, but as long as you can move your mouse, the tool is working.
  4. When the tool finishes, select OK.
  5. Go to the File menu. Then hover over Utilities and select Verify Data.
  6. Let the tool check your file for data issues.

 

If QuickBooks doesn't find any problems, select OK. You can keep using your company file. You don't have any data damage. If it finds an issue, select Rebuild Now.

 

If the same thing happens, check out this article and proceed to Solutions 2 for more troubleshooting steps: Fix data damage on your QuickBooks Desktop company file.

 

For more information abou managing and emailing forms in QBDT, consider checking out these articles:

 

 

I also recommend visiting our website for more tips and other resources you can use in the future: Self-help articles.

 

Let know in the comment below if you have additional questions about this or anything else QuickBooks. I'm always here to help. Keep safe.

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