I appreciate the information provided regarding the steps taken in an attempt to open the exact memorized report you made in your QuickBooks Dekstop, Lana.
I'm here to lay out step-by-step guidelines for the Damage Data troubleshooting to unravel this matter. Know that this kind of error happens when a memorized report is damaged. To begin with, re-sort your Memorized Reports list. Kindly follow the steps provided below:
- Go to the Reports menu.
- Choose Memorized Reports, then select Memorized Reports List.
- A pop-up window will appear. Click on the dropdown icon beside Memorized Reports, then pick Re-sort List.
- Select OK when you get the prompt "Are you sure you want to return this list to its original order?".
After that, run the Rebuild Utility that supports the repair of the data damages in your company file.
Here's how:
- Go to File, then select Utilities.
- Select Rebuild Data.
- Choose OK if you receive a warning message that states to back up your company file.
- Click OK when you get the notification Rebuild has completed.
- Run Verify Data to scan for remaining data impairment.
From there on, try accessing your memorized report, and if you still cannot gain access to it. Kindly follow Step 3 under Solution 1 in this article, which discusses utilizing the QBWin.log to locate and determine the data damage: A memorized report does not open or opens a different report.
Furthermore, if the problem of obtaining the memorized reports still arises after performing the troubleshooting steps. I recommend contacting our QuickBooks Desktop support team. They can help you perform further measures and create an investigation if needed.
In addition, you can check out this article if you plan to export your reports to a spreadsheet: Export reports as Excel workbooks in QuickBooks Desktop.
Let me know if you have additional concerns with accessing your memorized reports in QBDT, Lana. I’ll be here to address them as soon as I can. Keep safe!
