Hi there, @shawnjuli78.
I want to make sure all your QuickBooks concern is taken care off accordingly.
When you say I can't do my job, are you trying to print employee timesheet in QuickBooks Time? Any further details will help me to provide a solution in any QuickBooks concern you might have.
I wish I could guide you instructions in installing your printer driver. What I can suggest is that you contact HP Customer Service or an IT professional. They will guide you through the process towards your goal.
You can bookmark our QuickBooks Time Help Articles for your future reference. This website contains various topics on how to manage your account.
I'll be waiting for your response. Help is a click away. Keep safe!