Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Connect with and learn from others in the QuickBooks Community.
Join nowHello - I am working on bringing in my sales into a journal entry. When I have customers charge to their account, those entries go into A/R. The problem is, I can only use 1 A/R line per journal entry. In order to keep the date consistent with my sales reports, how can I break that 1 A/R line entry to the 2 customers that they belong too?
You can not do that because QB is hard wired to prevent it.
Asa thought, QB is not designed to use journal entries, they often do not show in reporting as well as causing other problems.
I understand that. Unfortunately, the POS software that we use only integrates with QB via a JE. I need a work around, or way to break down the charges to the correct accounts once that JE is created.
Hello MPerk!
We're unable to assign 2 customers to 1 A/R line in a journal entry. However, you can have 2 A/R lines to break the amount and assign to each customer, like in the sample below. This is the only workaround for this scenario.
Please don't hesitate to reach back out if you have questions in mind. The QuickBooks Team is always available to help.
When I try this, it says I can only have one A/R or A/P line per journal entry.
I appreciate you getting back in this thread, @MPerk. I’ll share additional information about your journal entries concerns.
I understand the importance of being able to enter your A/R and A/P entries under one journal. However, this is currently unavailable as mentioned by Rustler and my colleague above.
I’ve replicated your concern on my end and found out that there was a prompt upon saving and closing the journal entry. Yes, you’re right, that we’re unable to use more than one A/R account. As a workaround, you’ll want to create another entry instead of entering them together as one transaction or one journal.
If there's anything I can help you with handling A/R transactions or any other journal entry concerns, please let me know by adding a post below. I'll be happy to help you. Stay safe!
@MPerkRE: Unfortunately, the POS software that we use only integrates with QB via a JE. I need a work around,
In this case, where you're tracking sales in another system, don't use an actual Accounts Receivable account on the Journal. Instead, create and use a current asset type account.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.