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Level 1

Paid Invoices now showing Unpaid

why did quick books flip some paid invoices, going back several months, to unpaid? Do I have to flip EACH one of them to paid? And then the math does not work out with the fields. Tom, Victor, NY

QuickBooks Team

Paid Invoices now showing Unpaid

Hi there, @debpalsan


Thanks for reaching out to the Community. 


Before going into detail, I want to ask what's happening when an invoice gets paid? This way, I can provide you with the best solution. 


For now, to mark an invoice as paid here's how: 

  1. Click on the Plus icon, and then select Receive Payment
  2. Choose your customer. 
  3. Go to Check as the payment method. 
  4. Check the invoices you want to mark as paid. 
  5. Once done, pick Save & close


For more information about invoices in QuickBooks Online, please refer to this article: Create invoices in Quickbooks Online


I look forward to chatting with you soon. Have a safe and productive rest of your day!

Level 1

Paid Invoices now showing Unpaid

Im am doing this the way you instructed 

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