Created with Sketch.Learn about PPP and Loan Forgiveness, stay informed with the latest changes.
Created with Sketch.Need help with 1099's or other Year End topics? Visit our Year End Resources page.
Created with Sketch.New to QuickBooks or using a new product? Visit our Get Started resource page to help you get going.
Created with Sketch.Need to make changes to your account? Visit the Account Manager Portal.
cancel
Showing results for 
Search instead for 
Did you mean: 
Level 1

Paid Invoices now showing Unpaid

why did quick books flip some paid invoices, going back several months, to unpaid? Do I have to flip EACH one of them to paid? And then the math does not work out with the fields. Tom, Victor, NY

2 Comments
QuickBooks Team

Paid Invoices now showing Unpaid

Hi there, @debpalsan

 

Thanks for reaching out to the Community. 

 

Before going into detail, I want to ask what's happening when an invoice gets paid? This way, I can provide you with the best solution. 

 

For now, to mark an invoice as paid here's how: 

  1. Click on the Plus icon, and then select Receive Payment
  2. Choose your customer. 
  3. Go to Check as the payment method. 
  4. Check the invoices you want to mark as paid. 
  5. Once done, pick Save & close

 

For more information about invoices in QuickBooks Online, please refer to this article: Create invoices in Quickbooks Online

 

I look forward to chatting with you soon. Have a safe and productive rest of your day!

Level 1

Paid Invoices now showing Unpaid

Im am doing this the way you instructed 

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us