Payroll Client Ready

Thanks for joining the Community, Champion BK.

Since exported payroll reports are showing a "EP4A EIN" message, I'd recommend getting in touch with our Customer Care team. They'll be able to pull up your account in a secure environment, conduct further research with you, and create an investigation ticket if necessary.

They can be reached while you're signed in.

Here's how:
 

1. In the top menu bar, go to Help, then QuickBooks Desktop Help/Contact Us.
2. Use your Search questions, keywords, or topics field to enter a question or topic you need help with.
3. Select Contact Us.

Be sure to review their support hours so you'll know when agents are available.

Please feel welcome to send a reply if there's any additional questions. Have a great Tuesday!

I had so hoped I wouldn't have to deal with the down time of reaching out to support but thank you for your reply.