Thanks for joining us here in the Community, Earceo22.
You've come to the right place for assistance. I want to make sure you're able to view income amounts without any discrepancies in your QuickBooks Online account.
There are a few common reasons for differences between your bank statement and the amounts showing in QuickBooks. These include:
- Timing Differences: Bank statement shows cash, P&L shows earned/incurred income.
- Non-Income/Expense Items: Owner investments (Equity), loan proceeds, asset purchases affect bank balance but not P&L.
- Mismatched Categories: Transactions posted to Equity, Liability, or Asset accounts instead of Income/Expense.
- Missing Transactions: Items entered in QBO but not yet cleared the bank, or vice versa.
- Data Issues: Duplicates, incorrect dates, or editing reconciled transactions.
In addition to reconciling and viewing reports, it's also recommended to review transactions and use the "Find Match" feature. I'm linking a couple of articles below that I believe you'll find helpful:
Please give the steps in these articles a try and let me know how things look afterward. I'll be here to lend a hand if you have any other questions.