Good day, @daxhenry47.
I'm here to help fix the bank balance in your QuickBooks Online (QBO) account.
The QuickBooks balance is the total amount of all bank transactions you matched or added to the system. There are some factors that affect the balance of your bank accounts. These are the following:
- Outstanding transactions
- New transactions for a connected account
- Duplicate transactions
- Edited or deleted transactions
- Credit card (liability) account
To rectify the issue, I recommend checking out the transactions added in QuickBooks. Then, compare them to your bank statement. For more detailed steps, I suggest following the instructions under Step 4: Review any discrepancy reports from this article: Fix issues for accounts you've reconciled in the past in QuickBooks Online.
You may also read these articles for further help:
Please reach out to me if there is anything else I can help you with. I'll always be here to assist you. Have a great day.