QB AR aging summary changing value

If you customize the report, under Aging is "Report date" selected?  If so, in my testing future payments seem to be excluded from the report.

Hi there, jestrauss03.

Welcome to the Community. I can provide a more detailed explanation of why the values in QuickBooks Online's AR aging summary might change.  

The QuickBooks AR Aging Summary report shows who owes you money, how much they owe, whether or not they have outstanding invoices, and how late those invoices are. The report displays the past 30 days in 30-day intervals by default, but you can change the number of days and the interval amounts for this report. 
 

If you notice that the value of the AR Aging Summary report is changing, it could be due to a few reasons. One possible explanation is that the report is customized to show a different date range or aging method. 
 

Another reason for a change in the AR aging summary is the addition or modification of invoices or payments. For example, if a new invoice is added to the system, the balance for that customer will increase, and the overall balance of the report will change accordingly. Similarly, if a payment is received and posted against an outstanding invoice, the balance for that customer will decrease, leading to a change in the report's total balance.  
 

Also, the possible reason for changes in the AR aging summary is any adjustments made to the accounts receivable or customer balances. For instance, if an incorrect invoice was created and later adjusted or a refund was issued to a customer, the balances for those customers would be affected, leading to changes in the report. Furthermore, changes in payment terms or credit limits for customers can also affect the aging summary. 
 

Lastly, there could be unapplied transactions that are affecting the report. To fix the issue, you can try the following solutions:

1. Check the date range and aging method of the report to ensure that it is showing the correct information.
2. Double-click on the Total of a name that shows 0 under Total to see what is unapplied against each other.
3. Decrease the number of interval days and then export the AR Aging Summary report to remove zero data.
4. Use the Customer Balance Detail report and add an Aging column to see the past due balances of your customers.

It's essential to review the report and the underlying data carefully to identify and correct any errors that might have contributed to changes in the AR aging summary report, which may vary depending on your situation. By reviewing the data regularly, you can identify any discrepancies and correct them promptly, ensuring that your financial records are accurate and up to date.
 

If you want to learn more about the process of customizing reports, kindly refer to this article: Customize reports. Then, if you want to memorize the customized report, feel free to check out this article for the detailed steps and information: Memorizing reports.

Keep me posted if you still have questions or concerns about managing your reports in QBO. I'll be here to lend a helping hand. Have a great day ahead!

thanks for the reply - your comment here, 'Also, the possible reason for changes in the AR aging summary is any adjustments made to the accounts receivable or customer balances. For instance, if an incorrect invoice was created and later adjusted or a refund was issued to a customer, the balances for those customers would be affected, leading to changes in the report. Furthermore, changes in payment terms or credit limits for customers can also affect the aging summary. ' i think is close.

Let's say I run the report for 10/1/23 and the aging method is based on the report date. I'm assuming that late fees or payments on those invoices will cause the balance to fluctuate from week to week?

I'm glad to hear that the solution shared by my colleague was helpful in resolving your concern,  jestrauss03. 

Understanding the impact of late fees and payments on financial statements is crucial for maintaining a healthy cash flow. Keeping track of all financial transactions and staying on top of outstanding payments is essential for making informed decisions and planning for the future.

The Accounts receivable aging summary will classify outstanding receivables for a particular date when you select the Report date for the Aging method. The amount in the Total column decreases if fees and payments are made on or before the pay date.

The following link provides a detailed explanation of how the Report period and Date can affect the information displayed in the report: Run an accounts receivable aging summary. It's essential to learn how these settings work in order to ensure accurate financial reporting.

These guides can be very helpful in managing your accounts receivable and net income, as well as customizing the data on your financial statements: 

• Write off bad debt in QuickBooks Online
• Clear up customers with zero net balances in the Accounts Receivable Aging report
• Common custom reports in QuickBooks Online

By utilizing these resources, you can ensure that your financial records are accurate and organized. 

Keep me posted if you have additional questions on how late fees and payments affect the Accounts receivable aging summary. I'm always ready to answer them for you. 

Thanks for your reply. I'm not sure if you saw the post or the other response, but as I mentioned late fees, we can assume this is after the pay date.  These are in the 30/60/90 outstanding buckets. 

Thx