The transaction marked with asterisks (****) in the memo section is classified as an expense transaction. We understand this is new for you and are currently investigating the issue.
We are aware of the matter and are conducting a thorough investigation. While we cannot provide a specific timeline for resolution, we recommend contacting our Customer Care Team for assistance.
We acknowledge the urgency and importance of this situation. Our technical team is actively working to identify the cause and implement a solution quickly. Here's how to contact support:
1. Access your QuickBooks Online (QBO) company, go to Help (?).
2. Choose either of these tabs:
- Assistant tab and type Talk to a human.
- Search tab and click on Contact Us to connect with a support expert.
3. Select the preferred method of contact (phone or chat).
To ensure your concerns receive the highest priority, please review our support hours and reach out to us at a time that is most convenient for you: Support hours and types.
Here's a guide to customizing reports. You can also save the current customization settings for future use.
On the other hand, you can export the reports and lists into individual Excel files by clicking on this article: Export reports, lists, and other data from QuickBooks Online.
If you have any questions or require further assistance, please do not hesitate to hit the reply button. The Community is always here 24/7. Keep Safe!
