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tpinedasales
Level 1

QBonline Plus:Left Navigation Bar disappears when go into invoices or POs. How can I keep the bar always visible?

 
5 Comments 5
AlexV
QuickBooks Team

QBonline Plus:Left Navigation Bar disappears when go into invoices or POs. How can I keep the bar always visible?

Good day, tpinedasales.

 

Let me assist you in navigating the QuickBooks Online.

 

When creating an invoice or other transactions, you won't be able to see the left navigation panel. The whole page will be the transaction you're creating. In order to see the navigation panel, you'll want to save the transaction and close it.

 

I have some articles here if you encountered display issues:

Please leave a comment below if you have other clarifications. Wishing you all the best!

Test2Go
Level 6

QBonline Plus:Left Navigation Bar disappears when go into invoices or POs. How can I keep the bar always visible?

Not an option. Transaction pages will always overlap the entire QB interface.

JonPA
Level 3

QBonline Plus:Left Navigation Bar disappears when go into invoices or POs. How can I keep the bar always visible?

Agreed this is not acceptable.  My computer just recently started doing this on one of the companies I work with.  It literally affects my vision and concentration to have this pop in, pop out, pop in, pop out screen.  How can we shut this off?

Mich_S
QuickBooks Team

QBonline Plus:Left Navigation Bar disappears when go into invoices or POs. How can I keep the bar always visible?

I understand that the overlapping QuickBooks interface is affecting your business task, @JonPA

 

My colleague AlexV is right. When you create a transaction in QuickBooks Online, the entire page is shown. The reason for the disappearance of the left navigation panel. Unless you've already completed and closed the transaction, you can see it again. 

 

I recommend sending us feedback about this. Your helpful suggestion will go to our product developers to help enhance your QBO experience. I'll walk you through how:

 

  1. Click on the Gear icon.
  2. Select Feedback.
  3. Fill in your comments or product suggestions. 
  4. Then hit Next to submit feedback.

 

You can also browse the QuickBooks Online Feature Requests webpage to know any updates on the request.

 

Once everything is good, feel free to also read this helpful guide about personalizing invoices and other sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

Don't hesitate to comment back below. We'll make sure to respond as soon as we can. In case you have other concerns regarding this or QuickBooks just let us know. Stay safe on holidays!

JonPA
Level 3

QBonline Plus:Left Navigation Bar disappears when go into invoices or POs. How can I keep the bar always visible?

Hi Mich,

I must kindly disagree.  QBO Plus does not have this issue.  QBO Advanced did not have this issue until about 2 weeks ago.  My left menu pain has been fixed, with an option at the top to reduce or expand based on the selection.  No automatic collapse happened prior to two weeks ago (approximately), and is only on the QBO Advanced platform I use for one of my clients.   Such menu auto collapse is on all Microsoft software if desired, or it can be fixed if desired.  I cannot stand the flashing so it is disabled on anything I use. Except now on QBO Advanced.

PS: I did send feedback.

 

Wishing you the best of the New Year.

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