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provirtually-gma
Level 1

Quickbooks charge a fee when money is deposited into my bank account from invoices. can i sign up for quickbooks banking in order to save that fee?

 
3 Comments 3
Rose-A
Moderator

Quickbooks charge a fee when money is deposited into my bank account from invoices. can i sign up for quickbooks banking in order to save that fee?

Yes, you can sign up for QuickBooks banking to save the transaction fee, provirtually.

 

There are two ways to save the fee in QuickBooks. First, we can sign up for QuickBooks banking and use the Resolve | Difference option from the banking page when matching the payment to the open invoice. See the sample steps below to complete the process:

 

  1. Click Transactions in the left panel and choose Banking.
  2. Tap the correct bank.
  3. Find and click the payment ($75). Choose to Find match.
    z.PNG
  4. Filter the transactions to Show all open invoices and customize the dates.
  5. Select the invoice.
  6. Enable the Resolve | Difference button.
  7. Under Add resolving transactions section, choose your bank charge account as Category.
  8. Enter the $25 in a negative Amount and add a Memo for your reference.
  9. Hit Save.
    x.PNG

 

Second, we can manually record the fee in QuickBooks Online by adding another line item and entering the fee in a negative amount when depositing the invoice payment:

 

Here's how:

 

  1. Click + New in the left panel and choose Bank Deposit.
  2. Select the bank account in the Account field and enter the Date.
  3. Under the Select the payments included in this deposit section, mark the invoice payment.
  4. Go to the Add funds to this deposit section, and select the bank fee account in the ACCOUNT column.
  5. Enter the bank fee as a negative amount.
    x.PNG
  6. Hit Save and close.

 

In case you want to reconcile the account, we can follow the guide in this article: Reconcile an account in QuickBooks Online. This will provide us with steps on how to manually reconcile your account that's not connected to online banking.

 

Let me know if there's anything else you need in QuickBooks, I'll be around to help. Have a good one, provirtually.

JBGeneralCompany
Level 1

Quickbooks charge a fee when money is deposited into my bank account from invoices. can i sign up for quickbooks banking in order to save that fee?

I got charged $692.00 from intuit what’s that charge for? Thanks 

MariaSoledadG
QuickBooks Team

Quickbooks charge a fee when money is deposited into my bank account from invoices. can i sign up for quickbooks banking in order to save that fee?

Charges may occur for several reasons, including subscription fees, renewal charges, billing errors, and service upgrades and add-ons. I'm here to clarify and guide on how to resolve this for you, JBGeneralCompany.

 

You'll want to contact our support team to look into this further. They have access to your account and will help you determine what the specific charge is for. To do so, follow the steps provided below:

 

  1. Sign in to your QuickBooks Online company.
  2. Select (?) Help
  3. Go to the Search tab and enter contact us.
  4. Click Contact us.
  5. Choose Callback.
  6. Follow the prompts until you'll be able to talk to one of our representatives.

 

For further details about contacting us and to check our support hours, please visit this: Get Help With QuickBooks Product and Services.

 

Additionally, if you're looking to manage your QuickBooks Online subscription or update billing and payment information, this article will guide you through the process: Manage Billing, Payment, and Subscription Information in QuickBooks Online.

 

Should you have any more questions about your subscription or your QBO account, feel free to mention me in your reply. I’m always here to assist you.

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