QuickBooks has my account under reviews and is holding all deposits from paid invoices . I received no notice of this and had to contact CS. Has anyone had this problem?

Allow me to share some details about why your deposits on hold, Shannon. 

If you're new to QuickBooks Payments, your first set of deposits would normally take 5 business days while our Merchant Services team sets up your account. Once they finish setting up everything, they'll deposit customer payments much faster.

If QuickBooks notices something unexpected in the payments, we'll review them which causes the deposits on hold. And any time there's an issue, we'll email you about it. Usually, you'll receive the email in 2 business days. With this, I recommend contacting our QuickBooks Payments team for further assistance to check the payment deposit status.

After reviewing them, the funds will be automatically posted into your bank account. 

You might want to check out these articles to learn why your payments are on hold:

• Why are my funds on hold?
• Find out when QuickBooks Payments deposits customer payments.

Please feel free to leave a reply if you have any further questions about QuickBooks Payments or any QuickBooks-related concerns. We're available to assist you 24/7.

I am not new to QuickBooks  payments. There is nothing unusual about my deposits and I was not contacted. Your response is not helpful. 

I am not new to QuickBooks payments. There is nothing unusual about my deposits and I was not contacted. Your response is not helpful. 

Thank you for getting back to us, Shannon.

I appreciate you giving us more information about your deposit.

Since you don't have the possible reasons for the deposit to take longer does not apply to you, I recommend reaching our Customer Care team. They can help you check further information within your account.

Here's how:

1. Sign in to your QuickBooks Online company.
2. Click Help (?).
3. Select or type Contact Us.
4. Enter your concern, then click Let's Talk. You can then choose to Start a chat with a support expert.

I've added these articles to learn more about how you can take and process payments in QuickBooks:

• Managing and Avoiding Payment Holds.
• Common questions about payment deposits in QuickBooks Online.

Let me know if you have more questions about deposits in QuickBooks Online. I'm always here to help. Have a great day.

Hello. I did contact customer care and that was how I found out there was a review of my account. I was not notified by QuickBooks per the policy on your website that if in account is in review an email will be sent to notify the customer, qb did not follow policy. The link

You sent is for chargebacks. The article is not helpful. These are clients who paid me by ACH almost 3 weeks ago and quickboojs has not transferred the funds to my bank account without explanation.