QuickBooks online - the Account QuickReport - shows the same deposit 3 times for several dates, and it shows the bank account with the words (deleted). I think because I started over and connected the back account again. How to delete the delete that?

Hello there, @JE28. It's nice to see you in the Community. I'm here to help and provide some insights about deleting transactions in QuickBooks Online. 

If you want to remove the word "delete" in your deposit, make sure to delete the deposit transaction. If the transaction is still on the Banking page, you can use Exclude it. 

However, if the transaction is still on the Bank register, that's the time you can delete it. However, we do not have the option to remove the tag Deleted, since it comes from the bank. What we can do is to exclude and then manually recreate. 

I'm glad to show you how:

1. On the left pane, select Banking.
2. Choose the account where transactions are posted.
3. Go to the For Review tab.
4. Check the box next to each transaction you want to exclude.
5. Select the Batch action drop-down menu, and then select Exclude selected. 

I've added these handy articles for more details about the process above:

• Exclude expenses from downloaded bank transactions
• Categorize and match online bank transactions in QuickBooks Online. 

Additionally, this write-up gives some helpful pointers on the reconciliation process: How to Reconcile in QuickBooks Online. 

You can get back to me by leaving a comment below if you have additional questions about removing deleted transactions. I'll be right here to provide the information that you need. 

Hi Lolly, 

Thanks for getting back to me, I really appreciate you for doing that. I'm having quite a time trying to get all this to work with QBO and I ended up deleting all transactions in that checking account and then made that account inactive and then reconnected with the bank and started all over.  I put in the correct starting balance as of the end of Dec. 2021 and I'm working on 2022. Now it changed the starting balance to a different number and it will now only showing 2021, even though when I connected with the bank I put THIS YEAR.  

This is not easy to deal with, any help would be excellent. 

Thanks so much, 

Judy

Hello @JE28,

We want to help you with your questions about the chart of accounts. However, we need more information about the issue to provide the correct resolution and to get this sorted out as soon as possible.

I recommend sharing screenshots showing that it changed the starting balance. You can click the Reply button and include attachments for clarifications.

In the meantime, you can check the following link to learn how to edit the account opening balance in QuickBooks: Enter and manage opening balances in QuickBooks Online.

Please know that you're always welcome to post any questions in this space. Have a great day ahead.

HELLO I JUST STARTED WORKING ON QBOS I DID CONECTED PAYPAL TO CATCH UP ALL INF WAS FOR TWO YEARS BEHIND !At the end FROM ALL 3 TRANSACCTIONS TWO FROM PAYPAL AND ONE FROM THE MAIN BANCK I GOT THAT I DO HAVE TO EXCLUDE 2 QND LEAVE ONE O N PAYPAL RIGTH?????

THANKS ATT:ERICK HG.  

Hey there, @ERICKHG. 

Thanks for joining in on this thread. 

To clarify a few things, can you provide me of a screenshot of the three transactions you're referring to? 

I don't want you to exclude or delete any transactions that you still may need in the future. I'll be waiting for your response!