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MichelleS69
Level 1

Quickbooks Point of Sale 19.0

My quickbooks is saying that excel is not on this workstation and it is. How do I get them to sync

4 Comments 4
ChristineJoieR
QuickBooks Team

Quickbooks Point of Sale 19.0

I am willing to help you achieve your task in QuickBooks Point of Sale, @MichelleS69. Before that, I want to ask for additional details about your issue.

 

May I ask for a screenshot of your error to make sure we are on the same page? I want to know also if you're exporting or importing data to your Point of Sale account or what you want to achieve. This way, I can identify what possible fixes to offer to you.

 

I'll be waiting for your response. Have a great day.

MichelleS69
Level 1

Quickbooks Point of Sale 19.0

Here you go.

MichelleS69
Level 1

Quickbooks Point of Sale 19.0

Did you get it?

MadelynC
Moderator

Quickbooks Point of Sale 19.0

Yes, I've got it, @MichelleS69. And I know some solutions to get rid of this error.


The error shows in QuickBooks when an application such as Word or Excel isn’t working correctly. Here are the steps you can take to troubleshoot and resolve this.


First, make sure you have the latest version of QuickBooks installed on your computer. Sometimes, compatibility issues can arise if you're using an outdated version.


Then, repair the application. The measures to access the repair tool vary depending on your operating system. You can contact an IT expert for assistance. They can guide you further and help secure your program to keep it stable and error-free.


You can also perform a clean install if the same things happen. Clean reinstallation is occasionally required to help fix software problems.


Moreover, here are some resources you can read to learn what’s new in QuickBooks Point of Sale (POS) 19.0 and improved in the latest updates, as well as the support we offer:

 


If you have additional program concerns or questions about the functionalities, please don't hesitate to let me know. I'll be here to help.

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