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capandhitch2
Level 4

Advanced Import Item Mapping Item cost and Price update - U/M Unit of Measure Error? Preview - mapping created in Multiple U/M - QB set to Single U/M edit or create new?

I first reported it in september right after it was released. but they're "working on it".....

 

I wish I could deal with my customers the same way, and still get hundreds of dollars off them every month...

940alex
Level 3

Advanced Import Item Mapping Item cost and Price update - U/M Unit of Measure Error? Preview - mapping created in Multiple U/M - QB set to Single U/M edit or create new?

Thanks capandhitch for this temporary fix...At least for updating current items.

 

Unbelievable QB couldn't fix this in a whole year. Now they'll just request we upgrade to 2021 in sept where they'll probably have fixed this bug.

I

believe (those of us that bought the deffective 2020) should be upgraded for free. Given their lack of attention to this error the whole year, Not sure they'll be ethical enough to give us that upgrade for free. Really disappointing.

 

 

jsowin
Level 1

Advanced Import Item Mapping Item cost and Price update - U/M Unit of Measure Error? Preview - mapping created in Multiple U/M - QB set to Single U/M edit or create new?

Just a heads up I did the new QB update and it has fixed the Excel issue I was having with the U/M errors.

jsowin
Level 1

Advanced Import Item Mapping Item cost and Price update - U/M Unit of Measure Error? Preview - mapping created in Multiple U/M - QB set to Single U/M edit or create new?

Do the update released this week and should fix the U/M error.  Mine just started working after update after months of errors.

capandhitch2
Level 4

Advanced Import Item Mapping Item cost and Price update - U/M Unit of Measure Error? Preview - mapping created in Multiple U/M - QB set to Single U/M edit or create new?

I think it’s amazing that QB told me repeatedly that they would send an email when the issue was solved. NEVER got an email letting us know it was fixed. Just tried after updating and it worked. Thanks for the stellar customer service. *(said VERY sarcastically)

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