We haven't received any reported issues about this issue, tomreed01.
With that being said, let's run some troubleshooting steps to isolate the issue. To start with, let's open QuickBooks on a private window.
You can use these keyboard shortcuts to open one:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
If it works, we can go back to a regular browser and clear its cache. A piled cache can also be the reason for some unexpected issues on the opened pages like QuickBooks.
Afterward, let's try creating a Journal Entry again. I've also added this article for more information: Create a journal entry in QuickBooks Online.
Feel free to get back to me if there's anything that I can help. Keep safe!
