Anyone else get the shaft by this piece of ***** company. Refuse to give money they collected from my customer and without permission charged my bank account

I appreciate you for reaching out to the Community, @tkitchens630.

Can you share more information about the money collected from your customer? Is it a charge for the renewal of the QuickBooks subscription? Any additional information you can add will help ensure a timely solution.

When subscribing to the QuickBooks Online product, Intuit automatically renews your monthly, quarterly, or annual service. At the time of the purchase, the system will ask you to agree to our terms and Privacy Statement (see screenshot below).

For future reference, visit the Terms of Service section of our website. It contains additional details about the availing of the service.

If the amount collected isn't related to the subscription renewal, I recommend adding further details down below.

I want to make sure this is taken care of for you. If you have any other concerns, post a comment below. I’ll pop right back in to assist further. Have a good one.