You're in the right place, Cultivate. I know why the tabs for invoices and transactions are not showing up. I'll provide more details and share on how to settle this issue.
I have thoroughly checked our records and identified an ongoing investigation (INV-109307) regarding missing tabs, such as transactions and invoices in QuickBooks Self-Employed (QBSE).
At this time, I recommend contacting our Customer Support Team to add you to the list of affected users. This way, you'll receive updates via email once the issue is resolved. Here's how:
- Go to Help.
![qbse help.PNG qbse help.PNG](https://quickbooks.intuit.com/learn-support/image/serverpage/image-id/102957i0AD2AADD12A05649/image-size/large?v=v2&px=999)
- Contact Us.
![Qbse contact us.PNG Qbse contact us.PNG](https://quickbooks.intuit.com/learn-support/image/serverpage/image-id/102958i7E7964CDAA40B0AC/image-size/large?v=v2&px=999)
- Provide the INV #109307 in the description box for reference, then hit Continue.
![qbse enter description-continue.PNG qbse enter description-continue.PNG](https://quickbooks.intuit.com/learn-support/image/serverpage/image-id/102959i54BE57A6BD36FAFA/image-dimensions/358x336?v=v2)
- Choose to Chat with us or Have us call you.
![qbse-chat with us-have us call you.PNG qbse-chat with us-have us call you.PNG](https://quickbooks.intuit.com/learn-support/image/serverpage/image-id/102960iFD41DB4D1998CB38/image-dimensions/362x327?v=v2)
Our live support is available Monday to Friday, 6 AM to 6 PM, and Saturday, 6 AM to 3 PM PT.
If you have the QBSE mobile app , you can use it to continue managing your tasks as a workaround. If not, please be aware that it has not been available for download since March 24, 2024.
For further details, you may refer to this article: QuickBooks Self-Employed mobile app availability update.
I sincerely appreciate your patience as our product engineers work diligently to address and resolve the issue with the missing tabs in QBSE. I understand how crucial these are for your daily operations. Rest assured that our engineers are committed to resolving this problem as quickly as possible. If you have additional questions about managing invoices, please let me know by posting a reply in this thread. Thank you for your understanding, Cultivate.