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nitsujayyy
Level 2

Bank Feeds

I used the web download for bank feeds. After clearing everything I can use the link to actual bank account since it would be most recent data. I used the web download file as Bank. How can I use the actual bank link same thing so it's not too confusing

13 Comments 13
AnneMariee
QuickBooks Team

Bank Feeds

It's nice to see you here in the Community space, nitsujayyy. I'm here to assist you in connecting your bank account to QuickBooks Desktop for a more efficient workflow.

 

In QuickBooks Desktop (QBDT), there are two ways to set up an account. You can either connect with Direct Connect or Web Connect, depending on what's available at your bank.

 

Setting up your account with Web Connect includes downloading a file with your company's transactions and then manually importing it to QBDT. On the other hand, Direct Connect is when QuickBooks automatically downloads transactions available from your bank. You'll need your bank credentials to use this method, and I also recommend consulting your bank if there's a fee for the service.

 

To set up bank feeds with Direct Connect, you can follow these steps:

 

  1. On the top menu, go to Banking.
  2. Select Bank Feeds.
  3. Click Set up Bank Feeds for an account.
  4. Enter and choose your bank on the field.

 

 

If you're enrolling for Direct Connect for the first time, you may need to apply through the Enrollment Site link. You can check out this article for more information: Set up or edit bank accounts for Bank Feeds in QuickBooks Desktop.

 

For future reference, here's a comprehensive guide on ensuring your QuickBooks accounts match your real-life ones: Reconcile workflow.

 

Should you have any other banking concerns in QuickBooks, please don't hesitate to leave a comment below. I'm always ready to help you out, nitsujayyy. Keep safe!

nitsujayyy
Level 2

Bank Feeds

This didnt answer my question.

nitsujayyy
Level 2

Bank Feeds

Question was how do I have the direct bank account linked with the web file i downloaded so that it can use the same chart of accounts.

IrizA
QuickBooks Team

Bank Feeds

Thank you for sharing further clarification, nitsujayyy. Let me share some steps regarding how you can link your transactions.

 

If you've already set up your direct bank account to Quickbooks Desktop (QBDT), you can now import your Web file or Web Connect (.qbo) files and allocate them into the existing QuickBooks account so the transactions will have the same chart of account. Kindly follow these steps:

 

Step 1: Import your transactions

 

  1. Go to the Banking menu.
  2. Click the Banking Feeds dropdown, and choose Import Web Connect File.
  3. Find the QBO file you saved, and then select Open.
  4. Select a bank account for your transactions.
  5. Choose either to Use a QuickBooks account that exists or to Create a new QuickBooks account.
  6. Click Continue, and then OK.
  7. Go back to your Banking Feeds dropdown, then choose Banking Feeds Center.
  8. Choose the name of your bank, then click Transaction List.
  9. Review your transactions.

 

For step 2, which is matching your transactions, you can access this material and follow the given steps: Add and match Bank Feed transactions in QuickBooks Desktop

 

Once your accounts are ready to be reconciled, you can use these resources as a guide to view the step-by-step details regarding reconciliation and what to do if you encounter issues:

 

 

If you have more questions about matching your transactions, please let us know. We'll be glad to help you out.

nitsujayyy
Level 2

Bank Feeds

I actually did it the other way. I imported files first because I needed the history. How can I now add direct bank over?

nitsujayyy
Level 2

Bank Feeds

Ok now I'm confused and I'm deleting data back and forth and it's messing me up. I wasted enough time on this as is.

 

I need to reconciliate my old bank, which is why I'm using import for all the old data. After I clean it up to date, I want to use bank direct so it would show most recent transaction I need to fix.

 

Doing so doesnt allow me to use my main "Bank" only one of the feeds allow that spot. Bank feed or web download. It prompts me to create a new account, but doesnt that get too annoying with so much charts of accounts?

 

Situation now is that I've cleaned up my web download under "Bank." I have another chart of account set up as "Chase Bank" can I combine the two? Can I even delete the web download after, and it will be saved under bank or transaction even if I use direct bank to "Bank"

SashaMC
Moderator

Bank Feeds

Hello nitsujayyy!

 

Thanks for returning to the Community! You can merge your bank accounts and use the name and account number of the account you want to keep. All data moves into the account you want to keep, and duplicate transactions are removed. Before merging, make sure to save reconciliation reports of the account you are merging. Please note that once you merge bank accounts, you can't undo them.

 

  1. From the left menu, select Accounting.
  2. Choose Chart of Accounts.
  3. Locate the account you want to keep. Then, click the drop-down arrow next to View register and select Edit.
  4. Take note of the account details and click Cancel.
  5. Look for the account you want to merge. Then, click the drop-down arrow next to View register and select Edit.
  6. Change the duplicate account's info to match the account you want to keep, and click Save.
  7. When you're ready, select Save and then Yes, merge accounts.

 

You can read this article for the detailed process of merging bank accounts: Merge duplicate accounts, customers, and vendors in QuickBooks Online.

 

Please let me know if you have additional questions. We will be around to assist further. 

nitsujayyy
Level 2

Bank Feeds

quickbooks desktop....

JamesAndrewM
QuickBooks Team

Bank Feeds

I appreciate you for this clarification. The steps provided by my colleague above are applicable for QuickBooks Online users. Let me guide you on how we can do this in QuickBooks Desktop.

 

Since you're connected with Web Connect (.QBO) files, please know that QuickBooks will only allow a single spot for that bank. For you to change to Direct Connect, you'll have to disconnect your web connect setup.

 

Then, if there are created duplicate register after the disconnecting process, we can merge the accounts. You can visit this article for more details about the process: Merge list entries in QuickBooks Desktop.

 

Afterward, you can proceed to connecting with Direct Connect. Here's how:

 

  1. From Banking, go to Bank Feeds.
  2. Click on Set up Bank Feeds for an account.
  3. In the Enter your Bank's name field, enter, and then choose your bank.

 

For detailed information, refer to this article: Set up or edit bank accounts for Bank Feeds in QuickBooks Desktop

 

Additionally, you'd like to review QuickBooks Desktop reports after merging the accounts.

 

You can always click the Reply button for more questions about your bank account setups in QuickBooks Desktop. I will always be here as well as the Community folks to help. Take care.

nitsujayyy
Level 2

Bank Feeds

I'm talking about bank feeds. I just reconciliate the web file and want to main direct bank to be used in future

Erika_K
QuickBooks Team

Bank Feeds

I appreciate your efforts in getting back to me, nitsujayyy. I appreciate your constant participation in this thread. My colleague JamesAndrewM  has updated his answer, check out his response above.

 

Just to add more information, since you have already connected your bank using the Web Connect feature, QuickBooks will only allow one spot for that bank. To change to Direct Connect, you'll need to disconnect the Web Connect and merge the accounts if they've created duplicate registers. After that, you can continue setting up the Direct Connect in your Bank Feed. I'll add an image for visual reference.

 

Let me know in the comments if you have additional questions about bank management in QuickBooks, nitsujayyy. I'm still willing to lend a hand and provide assistance with every concern you may have. Take care!

nitsujayyy
Level 2

Bank Feeds

So I backtracked a transaction because I want to redo. I try ignoring my remaining transactions disabling bank feed and we import the web file. It still doesn’t show the transaction I register even though I think I backed it out?

AnneMariee
QuickBooks Team

Bank Feeds

Thanks for coming back to this thread, nitsujayyy. Let me help you get past this issue.

 

To start, I suggest reviewing the .QBO file you imported to ensure that the transaction is included. Once you've confirmed that the file includes the transaction, I recommend contacting our live support team for guidance on the next steps to resolve the issue of the missing transaction.

 

Here's how to contact us:

 

  1. On the top menu, go to Help.
  2. Select QuickBooks Desktop Help/Contact Us.
  3. Click Contact Us.
  4. Give a brief description of the issue you're experiencing. Then, Continue.
  5. Sign in to your Intuit account. Then, enter the code you receive in your email.
  6. Choose to either Chat with us or Have us call you.

 

For more information, including our support hours, you can refer to this article: Contact QuickBooks Desktop Support.

 

 

Additionally, here's an article on resolving web connect issues in QuickBooks Desktop for your reference: Fix Web Connect import errors.

 

Feel free to return to this thread if you have any other banking concerns in QuickBooks, nitsujayyy. The Community is always here to help. Stay safe!

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