Calendar wrong in Automated Reports

Let's figure out what's going on, @erbrel. We'll try to perform troubleshooting steps to minimize the error you encountered within QuickBooks Online.

We can use an incognito window and sign in to your account there. If this option works, we can clear the cache from your regular browser.

Here are the shortcuts to incognito browsers:

• Google Chrome: press Ctrl + Shift + N
• Microsoft Edge: press Ctrl + Shift + N
• Firefox: press: Shift + CTRL + P

Furthermore, the cache can hamper and affect the functionality of QuickBooks and result in missing tabs and features, thus clearing the cache to reduce issues when using QuickBooks.

Moreover, if you encounter similar difficulties, we can manage and pull up a report manually in QuickBooks Online. 

You can still add your response in this thread if you need further assistance handling your reports. Have a great day ahead.

This is definitely not a browser issue.   It is on everyone's login/computer the same way.  The calendar is simply off by a day -it is a QBO snafu that needs fixing!  

I appreciate your dedication to resolving the issue, PBI-INADS. Let's ensure you can successfully email the scheduled report with the correct date in QuickBooks Online (QBO).

After assessing our records, I've identified an ongoing investigation related to your matter in a different region. In light of this, I suggest reaching out to our support team. It'll enable them to securely access your account and delve into the issue's root cause.

Here's how:

1. Click Help on the top right corner of the screen.
2. Go to the Search tab, then click the Contact Us button.
3. Enter a brief description of your concern in the description box.
4. Proceed with Continue, then choose Chat or Callback.
   

Let me know in the comments if you have other concerns with your reports in QBO. I'll gladly help. Take care!