Most balance discrepancies are typically caused by an incorrect opening balance, or changes made to previously cleared transactions, such as voids, deletions, or edits, Dan. I’m here to guide you to get things back on track.
To resolve this, start by checking your opening and beginning balances. Make sure the amounts entered match your actual bank statement.
If they're accurate, check the ending balance you entered. Here’s how:
- Navigate to Accounting and select Reconciliation, click Edit info.
- Review the Ending balance and Ending date.
- Make edits if needed.
- When you're done, select Save.
You can also review your account register to ensure everything’s correct and intact. For further guidance, check out this article to learn what causes balance issues and how to fix them: Fix issues with your beginning balance for accounts you've reconciled before.
If you need to make changes for your completed reconciliation, you can use this article as a reference: Learn the reconcile workflow in QuickBooks.
If you have any additional questions, please don't hesitate to reply. We're here to help.
