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jvargas3-1977
Level 1

Can we change email address on invoice?

 
3 Comments 3
GlinetteC
Moderator

Can we change email address on invoice?

Good to have to here, jvargas3-1977.

 

Just to confirm, are you trying to change your company email that you use for your sales forms? If so, changing or updating the company email you use for sending invoices in QuickBooks Online is pretty easy. Here are the steps:

 

  1. Click the Settings icon at the top and pick Account and Settings
  2. Select Company on the left panel then click the Pencil icon on the Contact Info section.
  3. Enter your new email address in the Company email field and put a checkmark on Same as company email.
  4. Click Save, then Done.

Moving forward, the system will apply the new email address for your invoicing.

 

For future reference, you can also check out these articles for further guidance:

 

If you're referring to something else, please add a comment below. I'll be sure to help.

Pugerudes
Level 1

Can we change email address on invoice?

It appears that invoices will only come from one specific email address.  I want invoices and estimates to come from individual sign-ins.  In other words, I have three employees / users.  Thats three log in's.  Each of these employees sends invoices and estimates to our clients.  I want the invoices and estimates to come from their specific address.  How can I do that?

AbegailS_
QuickBooks Team

Can we change email address on invoice?

Hi there, Pugerudes.

 

I'd love to share what I know about changing the email in an invoice.

 

In QuickBooks Online (QBO), the company email is already set up on your account. You can let your employees send the invoices directly to their email and forward them to your customers.

 

I can help you customize the sales form, just follow these steps:

  1. Go to Settings ⚙ and select Account and Settings.
  2. Select Sales on the left menu.
  3. Select Edit ✎ on the category you want to customize.

I will also be including this article to help you more about invoices: Email or print multiple invoices and sales forms

 

Don't hesitate to comment if you still have questions. Have a great day!

 

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