Change a deposit made to wrong bank account?

I can provide you with the steps to change the incorrect deposit bank account, margaretbrummer359.

In QuickBooks Online (QBO), you have the option to change the bank account that receives deposits for credit card and Automated Clearing House (ACH) payments. This account, referred to as your payments account, is designated for processing payments, and you can only link one account at a time for this purpose.

Follow these steps to update the standard deposit account:

1. Navigate to the gear icon. Then, select Account and Settings.
2. Go to the Payments tab.
3. In the Deposits section next to Standard Deposits, press Change bank.
4. Click Add new bank account.
5. Enter the bank account's information, and then Save.
6. Find the new bank account from the list and click Verify.
7. Enter the two small amounts we have deposited into the new bank account.
8. Review the bank account info and complete your request.

If you are referring to a deposit transaction that has already been recorded in QuickBooks, I recommend checking your bank register to update the deposit account.

Here's how:

1. Navigate to Accounting from the left menu, then select Chart of Accounts.
2. Find the bank account where the deposit is located and click View register.
3. Select the specific deposit transaction you need to change.
4. Change the bank account from the dropdown menu.
5. Click Save.

You also have the option to update the account for instant deposits. This article includes the instructions for making the changes, as well as more details on how to switch bank accounts for QuickBooks Payments deposits: Change the deposit bank account for QuickBooks Payments.

Please don't hesitate to drop a comment below if you have any other questions.

Hi margaretbrummer359, 

I just wanted to follow up to check if the resolution we provided helped resolve your issue. Please let us know if everything is now working as expected or if you're still experiencing any problems.

Regarding the deposit made to the incorrect account, please keep in mind that with QuickBooks Payments, funds are automatically deposited into the account originally set up. If you need to direct the deposit to the correct checking account, I recommend updating it through your account and settings. You can follow the steps I outlined in my previous email.

If you have any additional concerns, don’t hesitate to post in the Community again.