BLACK FRIDAY SALE 70% OFF QuickBooks for 3 months*   Ends 11/30

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
cwillie1
Level 1

Chart of Accounts: Petty Cash - Why am I seeing a negative in my QB balance?

Greetings, 

 

Yesterday, I set up my "Petty Cash" account (can see $14.00 of Cash on Hand). I do not understand why I am seeing a negative amount (-$12.00) in another row detailed as "Cash on Hand" for one of the categories (Notarization Services) I created in the "Petty Cash" account. My question - Is this an error I created or am I not understanding how to read the chart? Can someone explain to me what I may have done wrong or help me understand how to read the chart? I have provided images on the chart of accounts and the details in each register I am asking about.

7 Comments 7
Rainflurry
Level 15

Chart of Accounts: Petty Cash - Why am I seeing a negative in my QB balance?

@cwillie1 

 

Click on 'View Register' on the Notarization Service line.  That will pull up the transaction that posted to that account.  Post a screenshot of the register and we can get you sorted out. 

cwillie1
Level 1

Chart of Accounts: Petty Cash - Why am I seeing a negative in my QB balance?

Thx.  Rainflurry, did my attachment with screenshot not get posted? I attached in my initial post. 

cwillie1
Level 1

Chart of Accounts: Petty Cash - Why am I seeing a negative in my QB balance?

Rainflurry, I attended a doc with screen shots.

 

cwillie1
Level 1

Chart of Accounts: Petty Cash - Why am I seeing a negative in my QB balance?

Rainflurry, I attached a document with the screenshots in my initial post.

Rainflurry
Level 15

Chart of Accounts: Petty Cash - Why am I seeing a negative in my QB balance?

@cwillie1 

 

You attached a screenshot of your Chart of Accounts in your original post.  You need to attach a screenshot of your Notarization Service Register.  Please re-read my last post.  The register will show me why you have a negative balance.

cwillie1
Level 1

Chart of Accounts: Petty Cash - Why am I seeing a negative in my QB balance?

 

Greetings Rainflurry, 

I am not sure how to create a screenshot. I've also attached my Bank Register of Notarization Services as a pdf attachment. Please see the 2nd page. The two amounts are listed in the "Payment" column and I do not recall entering those amounts in that column. I attempted to correct the amounts by placing them in the "Deposit" column but the system will not allow me to (see 3rd page - shows message why edits are prohibited). When I click the "Edit" button it takes to me to the "Bank Deposit" page (see page 4). I am not sure what to do on page 4 - Bank Deposits. I hope that the additional information helps you to help me. Kind regards, Candice

cwillie1
Level 1

Chart of Accounts: Petty Cash - Why am I seeing a negative in my QB balance?

Greetings Rainflurry,

I am not sure how to create a screenshot. I've also attached my Bank Register of Notarization Services as a pdf attachment. Please see the 2nd page. The two amounts are listed in the "Payment" column and I do not recall entering those amounts in that column. I attempted to correct the amounts by placing them in the "Deposit" column but the system will not allow me to (see 3rd page - shows message why edits are prohibited). When I click the "Edit" button it takes to me to the "Bank Deposit" page (see page 4). I am not sure what to do on page 4 - Bank Deposits. I hope that the additional information helps you to help me. Kind regards, Candice

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us