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T
TLStoddard
November 18, 2021
Question

Class tracking in payroll

  • November 18, 2021
  • 1 reply
  • 1 view

Our QB preferences are currently enabled for class tracking.  We have found an issue that the classes that are entered on the weekly timesheet entry line for a specific project and class are not pulling over to the paycheck.  It shows information on the timesheet with the project and correct class, but when you look at the paycheck for that person it has pulled it in and is showing the project but the class as overhead.  This is affecting our reports because we run project time by class and we end up showing too much in overhead and have to go back and manually adjust all the classes on the paycheck.  It is creating a lot of extra work when the information should already be coming over.  Is there something we don't have set up correctly?

1 reply

C
Catherine_B
Level 9
November 19, 2021

Hello there, TLStoddard.

 

I can help you troubleshoot the class tracking feature in your paychecks. 

 

The class tracking feature and should show properly. Also, any payroll report that includes the class field is looking at your Paychecks, not your time records. With that being said, let's try a few basic troubleshooting steps to help eliminate any issues that may be occurring in the system. Using our Verify and Rebuild Data tool will allow this information to appear. Don't worry. It only takes a few easy steps. Here's how: 

 

  1. Choose the Window menu and hit the Close all option. 
  2. Go to the File menu. 
  3. Hover over Utilities. 
  4. Pick Verify Data. 
  5. If you see the option that there's an issue within your company file, you can go through steps 2-4. However, select Rebuild Data instead. 
  6. Press OK when prompted to backup your company file. 
  7. After the backup is finished, the Rebuild Data Utility will start. 
  8. Hit OK when you see this message: "Rebuild has completed." 

I'm adding this article for more information: Tracking payroll expenses by class, department, or location. To view other guides and tutorials, feel free to visit our general help topics page. 

 

If you have additional questions about class tracking, please don't hesitate to ask. I'm here to help however I can. Have a good one.

G
GlenYoung007
November 19, 2021

The issue is the class information is not moving correctly from the time sheet to the paycheck.  Thus the reports based on the paycheck information are not correct.

B
Badtgirl
October 11, 2022

Thanks for getting back to us, @TLStoddard. 

 

I appreciate you trying the steps to rebuild your QuickBooks Desktop data. 

 

Since you continue to get the same error, I recommend contacting our Support Team again for further assistance. One of our specialists can look into this further in a safe environment. Let me provide you with the same steps to reach them as my colleague mentioned above. 

 

Here's how: 

  1. Click Help in the top menu bar of your QuickBooks Desktop.
  2. After that, click Contact Us and give us a brief explanation of your issue.
  3. Select Continue after giving a brief description of your problem.
  4. We'll give you a couple of choices. You decide which is the best option for you.

To view other guides and tutorials, feel free to visit our general help topics page. 

 

If you have additional questions about class tracking, please don't hesitate to ask. I'm here to help however I can. Have a good one.


When I reached out about this I was told a person could only have one class - and although we can track time to multiple classes and see it on the paycheck. It doesn't integrate into QuickBooks that way. Is that still true or did you figure something else out? 

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