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Hi there, rab. I've got the steps to help you remove your account.
If you're referring to deleting your Intuit account, please note that when we have a new email address, we can easily update it to avoid an extra process.
Here's how:
You can visit this article for additional info: Update or change your Intuit Account sign-in information.
However, if you want to delete your Intuit account completely, follow these steps:
Also, I've added the guide about accessing your Intuit Account and downloading your data: Access and manage your data from your Intuit Account.
Feel free to post here in the Community space if you have more queries about managing your Intuit account. I'll be here to assist. Stay safe!
Please cancel my quickbook account ASAP
Thank you,
Corina [Removed]
Certainly, here are the steps to cancel your QuickBooks Online subscription, Corina.
The cancellation process depends on where you initially subscribed. If you subscribed through a mobile app store, you must cancel it via the app store.
For subscriptions purchased directly from Intuit online, follow these steps:
You’ll receive an email confirmation once your account is successfully canceled.
Additionally, you can visit these links to get more insights about canceling a QuickBooks account:
We're always available to assist with any concerns you may have. If you experience any other issues, feel free to share the details here in the Community. We're here to help.
My husband passed away on 8-6. Please cancel his subscription.
I'm deeply sorry to hear about your husband's passing, @Mppassed862024. This must be a tough time for you, and I want to extend my heartfelt condolences. I will assist you in canceling his subscription right away.
When canceling a QBO subscription, QuickBooks will provide the user with read-only access to the data for one year following the cancellation. After that, the application will automatically delete the data from the system.
Before we proceed, if you have access to your husband's account, we can export the data into an Excel file as a backup. Here’s how you can cancel the subscription:
If you prefer, you can reach out to our Customer Support Team to handle the cancellation for you directly.
Furthermore, if you find yourself taking over the business, you can re-subscribe or reactivate the account in a few steps, and transfer the primary admin rights to you; we will be happy to serve you back.
I'm here to help you through this process, @Mppassed862024. If there's anything else I can assist you with, please don’t hesitate to reply. Take care of yourself.
It seems I've been paying for 2 accounts for a while but I only use 1
We appreciate your engagement in this discussion, Ray. I'm here to help you verify the reason why it appears that you're paying for multiple subscriptions in QuickBooks.
To begin, I recommend logging into the Intuit Account Manager page. It can let you double-check your active QuickBooks subscriptions.
Here's how:
However, if you only have one active subscription but you're being charged more than your usual subscription payment, you can utilize the Lookup your charge tool. You can use this to check your billing and fee details or any discrepancies (if there are any). For more insights about reviewing unrecognizable charges, access this link: Understand Intuit charges on your credit card or bank statement.
Another factor that could cause this situation to occur is if you have another Intuit account with active products and services. If this is not the case, you don't have another QuickBooks plan, and you weren't able to verify where the additional cost is coming from, I suggest contacting our Support Team. They're equipped with tools to safely check your QuickBooks fees and provide complete details about your account payments.
I'm also attaching these articles that can help you manage your login details and download your personal information from your Intuit account:
If you have more questions about your subscriptions in QuickBooks, hit the Reply button. We'll be here to help you promptly.
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