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myrabaka96-gmail
Level 1

Completely delete account

How do I completely delete this account? I had to get a new email for work so I need to make a new account.
5 Comments 5
Erika_K
QuickBooks Team

Completely delete account

Hi there, rab. I've got the steps to help you remove your account. 

 

If you're referring to deleting your Intuit account, please note that when we have a new email address, we can easily update it to avoid an extra process. 

 

Here's how: 

 

  1. Sign in to the Intuit Account Manager. Use your sign-in info for QuickBooks, TurboTax, Credit Karma, or our professional tax products.
  2. Select the Sign in & security menu.
  3. Choose the User IDEmail addressPassword, or Phone section.
  4. Make your changes.
  5. Once done, hit Save.

You can visit this article for additional info: Update or change your Intuit Account sign-in information

 

However, if you want to delete your Intuit account completely, follow these steps: 

 

  1. Sign in to the Intuit account manager
  2. Go to Data & privacy tab. 
  3. Choose the Delete section. 
  4. Select the tab. 
  5. Click Continue


Also, I've added the guide about accessing your Intuit Account and downloading your data: Access and manage your data from your Intuit Account

Feel free to post here in the Community space if you have more queries about managing your Intuit account. I'll be here to assist. Stay safe! 

Corina6
Level 1

Completely delete account

Please cancel my quickbook account ASAP

Thank you,

Corina [Removed]

JorgetteG
QuickBooks Team

Completely delete account

Certainly, here are the steps to cancel your QuickBooks Online subscription, Corina.

 

The cancellation process depends on where you initially subscribed. If you subscribed through a mobile app store, you must cancel it via the app store.

 

For subscriptions purchased directly from Intuit online, follow these steps:

 

  1. Sign in to QuickBooks Online as the primary or company admin.
  2. Go to Settings, then select Subscriptions and Billing.
  3. Find the product you wish to cancel, then select Cancel.
  4. Follow the on-screen steps to complete the cancellation. 

You’ll receive an email confirmation once your account is successfully canceled.

 

Additionally, you can visit these links to get more insights about canceling a QuickBooks account:

 

 

We're always available to assist with any concerns you may have. If you experience any other issues, feel free to share the details here in the Community. We're here to help.

Mppassed862024
Level 1

Completely delete account

My husband passed away on 8-6. Please cancel his subscription.

RoseJillB
QuickBooks Team

Completely delete account

I'm deeply sorry to hear about your husband's passing, @Mppassed862024. This must be a tough time for you, and I want to extend my heartfelt condolences. I will assist you in canceling his subscription right away.

 

When canceling a QBO subscription, QuickBooks will provide the user with read-only access to the data for one year following the cancellation. After that, the application will automatically delete the data from the system.

 

Before we proceed, if you have access to your husband's account, we can export the data into an Excel file as a backup. Here’s how you can cancel the subscription:

 

  1. Sign in to the Intuit Account Manager.
  2. From there, go to the Products & billing tab.
  3. Select your company name, find the product you wish to cancel, then select Cancel.
  4. Choose why you're canceling your subscription from the choices. Once you’ve filled it out, select Continue to cancel.
  5. You’ll see a page detailing product benefits and the last day you'll be able to use your subscription. Select Continue to confirm the cancellation.
  6. A pop-up confirming your subscription is canceled will appear, then you can select Got it.

 

If you prefer, you can reach out to our Customer Support Team to handle the cancellation for you directly.

 

Furthermore, if you find yourself taking over the business, you can re-subscribe or reactivate the account in a few steps, and transfer the primary admin rights to you; we will be happy to serve you back.

 

I'm here to help you through this process, @Mppassed862024. If there's anything else I can assist you with, please don’t hesitate to reply. Take care of yourself.

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